We will conduct a thorough background check for all hires in compliance with applicable law which includes (but may not be limited to) a review of factors including the applicant’s personal credit history, drug testing, and employment/personal references. We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. If this position is based in our Woodbury, Long Island office or Virtual, please note that ALL the work for this position must be performed outside of the five Boroughs of New York City. After training is complete you will then begin your regular schedule. All schedules include 4 shifts during the week and one weekend.Īll positions require completion of 5 weeks onsite paid training, Training hours for all shifts are Monday through Friday from 10:00am to 6:30pm and meet all Federal and State safety mandates and guidelines. Bilingual Spanish required for some shiftsĪll shifts are 8 hours.Ability to exercise discretion when dealing with confidential information.Excellent written and verbal communication skills.Detail oriented with strong organizational skills CardWorks Servicing is an independent servicer of nationally-branded Visa/Mastercard cards, secured cards, and unsecured.Schedules typically require 1 weekend day, and shifts are typically 8 hours.1 year minimum of customer service or call center/collections experience preferred Location: Woodbury Card Works Servicing ('CWS') is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America.While speaking with account holders, you will evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customer. Company subsidized medical, dental, and vision insuranceĪs a Customer Call Center Associate you will deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment.We value our employees and provide generous benefits to include: ![]() If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you! ONSITE DAY TRAINING- M to F 10:00am-6:30pmĬardWorks is a family oriented company that strives for excellence. Late Afternoon, Evening and Overnight ShiftsĪLL schedules include a weekend shift, Saturday OR Sunday
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